Join our 2018 Field Team

Before you put your equipment away for the season, be sure to take advantage of our Field Team Inspection promotions.  Sign up by 12/1/2017 to get in on all the deals.  If you bring in five or more machines for inspection, you will receive a $100 credit good towards a Value Added Services (VAS) package for 2018.  This credit can also be used towards our Computer Support Center (CSC); 218.685.7145 or apisupport@amundsonpeterson.com.  Plus there are many other benefits included.  Contact a team member, at one of our locations in Benson, Elbow Lake, Madison, or Morris, today for details.

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WiFi Routers – KRACK Virus

There is a new virus/exploit out as of the weekend, 10/14/17, called KRACK.  KRACK was designed to spy on accounts, passwords, credit cards being typed in on devices attached to WiFi such as Android, Apple, laptops, etc.  To help prevent this intrusion, be sure the firmware is updated on your wireless router.  If you have question on how to do this, contact our support center at 218.685.7145 or apisupport@amundsonpeterson.com.

Link supporting:  https://www.cnet.com/how-to/krack-affects-everyone-heres-what-to-do-now/?ftag=COS-05-10-aaa0a&linkId=43563055

When should I upgrade my iDevice?

Apple just announced what is coming with iOS 11, http://www.zdnet.com/article/wwdc-2017-ios-11/.  With part of the upgrade, some of the iDevices will become obsolete.  If you’ve been considering an upgrade, now might be the time.  Here is an article with supporting information, http://www.zdnet.com/article/ios-11-will-make-these-iphones-and-ipads-obsolete/.  If you have questions, contact our support desk at 218.685.7145 or apisupport@amundsonpeterson.com.

“Google Docs” virus swarming email accounts in MN and beyond

If you received an email from someone sharing a Google Doc, do not open it, even if you know them.  Please delete right away.  The emails contain a virus and your email account could be hijacked.  The MN Department of Education has been affected.  Here is a link sharing more detail:  http://cnet.co/2qt9XeL.  If you have any questions, contact our Computer Support Center at 218.685.7145 or apisupport@amundsonpeterson.com.

Complementary Computer 101 Sessions during our Spring Clinics

Join Amundson Peterson for complementary Computer 101 sessions during our Spring Clinics following lunch both days at our Morris location. Thursday, March 2nd, and Tuesday, March 7th.

Topics covered:

  • Windows 10
  • Viruses and Malware
  • Routers and updating firmware
  • Hardware
  • Options for upgrading smart devices
  • Backing up to the Cloud
  • Backing up Apex data to MyJohnDeere.com
  • Wireless printing
  • CSV files, and more

**BYOD (Bring Your Own Device) to follow along and have your questions answered.

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Verizon Backup Assistant End of Life

On 2/7, you should have received a text message notifying you that you will need to save your contacts to Verizon Cloud. Verizon Backup Assistant or VZ Backup will no longer be.

Going forward, options that will work for you:

  • If you have an Apple smart device, you can either backup your device to your iCloud account or you can download the Verizon Cloud app from the app store and backup.
  • If you have an Android smart device, you can download the Verizon Cloud app from Play Store and backup. This app works well and also backs up your pictures. 

NOTE:  You want to be backing up your data.  If you have to replace your device, especially due to water damage or cracked display, a proper backup will restore your new device to replicate what you were use to on the old device.

If you have any questions, contact our Computer Support Center (CSC) at 218.685.7145 or apisupport@amundsonpeterson.com. 

End users will receive the below text message from Verizon:

VZW FREE MESSAGE: Backup Assistant ends 2/14/17. To keep your contacts in the cloud, visit go.vzw.com/GetCloudApp for your storage needs. Data rates apply.

iPhone 6s Program for Unexpected Shutdown Issues

Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.  Follow this link to learn more, https://www.apple.com/support/iphone6s-unexpectedshutdown/.  To locate your phone serial number, go to Settings, General, About, find the serial number, press and hold on the serial number, then click copy.  Paste the serial number in the field on the link and submit.  You will receive a message if your iPhones battery is affected or not and details on how to pursue the recall.  If you need assistance, contact our Support Center at 218.685.7145 or apisupport@amundsonpeterson.com